bit7s1. Our Position
Bit7s is built for legitimate marketing use by small e-commerce brands, creators, and businesses. We have zero tolerance for abuse of the platform. This policy describes what is not allowed and what happens when a violation is detected or reported.
2. Prohibited Content
You may not use Bit7s to create marketing pages, short links, or QR codes that direct to any of the following:
- Illegal content - Content that violates the laws of the United States, Singapore, or the visitor's jurisdiction.
- Malware & phishing - Sites that distribute viruses, spyware, ransomware, or attempt to steal credentials.
- Spam - Mass unsolicited messages, email harvesting, or deceptive link-bait.
- Adult content - Pornography, escort services, or sexual content.
- Weapons & drugs - Illegal drugs, prescription drug sales, firearms, explosives.
- Hate speech - Content promoting violence or discrimination against protected groups.
- Child exploitation - Any content involving minors in sexual or exploitative contexts. We report such content to NCMEC and law enforcement.
- Counterfeit goods - Listings for counterfeit products that infringe trademarks.
- Pyramid & Ponzi schemes - Fraudulent investment or money-making schemes.
- Copyright infringement - Pirated software, movies, music, or books (DMCA violation).
3. Prohibited Behavior
- Creating multiple accounts to bypass Free plan limits.
- Using bots or scripts to artificially inflate page views or click counts.
- Scraping or crawling the platform to collect data not exposed via the API.
- Reverse-engineering, decompiling, or attacking the platform infrastructure.
- Reselling access to your account to third parties.
4. How to Report Abuse
If you encounter a Bit7s link, page, or QR code that violates this policy, please report it:
- Email: abuse@bit7s.com
- Include the offending URL (
bit7s.com/p/<code>orbit7s.com/b/<code>) and the reason for the report. - For DMCA takedowns, include your contact information, identification of the copyrighted work, and a good-faith statement.
We review all reports within 24 hours and act on confirmed violations within 48 hours.
5. Enforcement
When we confirm a violation, we take one or more of the following actions:
| Severity | Example | Action |
|---|---|---|
| Low | Accidental Free plan limit bypass | Warning + request to upgrade |
| Medium | Inappropriate but not illegal content | Page disabled; account suspended pending review |
| High | Phishing, malware, spam | Immediate account termination; IP banned |
| Critical | Child exploitation, terrorism | Account terminated; reported to law enforcement |
6. Account Suspension & Appeal
Suspended accounts receive an email explaining the reason. If you believe the suspension was in error, you may appeal by emailing abuse@bit7s.com with evidence supporting your case. Appeals are reviewed within 5 business days.
Repeat offenders are permanently banned from creating new accounts.
7. Refund Policy for Suspended Accounts
If a paid account is terminated for a High or Critical violation, no refund is issued. For Low and Medium violations where the user is reinstated after appeal, the suspension period is credited to the next billing cycle.
8. Counter-Notification (DMCA)
If your content was removed due to a DMCA takedown and you believe it was removed in error, you may file a counter-notification with legal@bit7s.com. We process counter-notifications per 17 U.S.C. § 512(g).
9. Whistleblower Reports
If you are a Bit7s user and become aware of a security vulnerability or systemic abuse on the platform, you may report it confidentially to security@bit7s.com. We do not retaliate against good-faith reports.
10. Contact
Questions about this policy? Email abuse@bit7s.com.